Terms of service
Terms of Service
Last Updated: June 2026
By using our website and placing an order, you agree to the following terms.
Overview
This store sells pet products sourced from third-party fulfillment partners. By purchasing, you acknowledge that products may ship from different locations and carriers.
Order Acceptance
We reserve the right to cancel or refuse any order for reasons including:
- Suspected fraud or chargeback risk
- Product availability issues
- Pricing or listing errors
- Shipping restrictions
If an order is canceled, a full refund will be issued.
Pricing & Availability
All prices are subject to change without notice. We strive for accuracy, but occasional errors may occur.
Shipping Disclaimer
Delivery timelines are estimates only. We are not responsible for delays caused by carriers, customs, or external logistics providers.
Pet Product Disclaimer
All products are intended for general pet use only.
Customers are responsible for:
- Supervising pets during product use
- Ensuring product suitability for their specific pet
- Following any safety guidelines provided
We are not liable for misuse of products or failure to supervise pets during use.
Limitation of Liability
We are not liable for indirect damages, including:
- Shipping delays
- Carrier errors
- Product misuse
- Third-party fulfillment delays
Chargebacks & Disputes
In the event of a payment dispute, we will provide:
- Tracking confirmation
- Delivery status
- Order details
- Customer communication records
These records are typically sufficient for Shopify Payments and PayPal dispute resolution.
Governing Law
These Terms are governed by the laws of the State of Florida, United States.